Manchester Citizens Advice

CAB advisers, most of whom are trained volunteers can:

interview clients face-to-face and by phone to find out what the problem(s) are
access our regularly updated electronic information database for up to the minute information
help clients to negotiate with companies or service providers such as creditors or to appeal against decisions, for example, social security benefit claims
write letters or phone companies and service providers on behalf of clients
help clients to prioritise their problems, for example, to sort out which debts are most important
help clients with form filling, for example, to claim for social security benefits
represent clients in court and at tribunals
refer clients to CAB specialist caseworkers for complex problems or to other agencies when appropriate.


	Registered Charity No. 1010167 A Company Limited by Guarentee Number 2697257 © Manchester District CAB